Short facts

HQ – Tampere
CEO – Heikki Väänänen
Northzone Contact – Hans Otterling, Marta Sjögren

Northzone invested since


A global leader in instant customer and employee satisfaction reporting with their innovative feedback smileys, HappyOrNot develop innovative solutions to help their clients improve their customer service and performance, and employee satisfaction.

HappyOrNot tweets.

TWITTER 13 hours ago.
Our CEO and co-founder has written an article for Forbes on why business leaders need to think beyond their borders…
TWITTER 1 days ago.
When creating surveys it’s important to identify #bias trends and mitigate those trends with an appropriate number…
TWITTER 2 days ago.
What number of choices is the right to give #actionabledata? To not wear the customer out or scare them away? Shoul…