Short facts

HQ – Tampere
CEO – Heikki Väänänen
Northzone Contact – Hans Otterling, Marta Sjögren
happy-or-not.com

Northzone invested since

2017

A global leader in instant customer and employee satisfaction reporting with their innovative feedback smileys, HappyOrNot develop innovative solutions to help their clients improve their customer service and performance, and employee satisfaction.

HappyOrNot tweets.

TWITTER 2 days ago.
Collecting feedback on developments made makes it possible to gather insight on how to improve services in longer t… https://t.co/EwMaogtGUb
TWITTER 3 days ago.
#CX is the sum of emotions your brand evokes. https://t.co/QPBsvlDw3X https://t.co/3ConSsF6pv
TWITTER 19 Jun 2019
“If the customer is always right, make sure you’re using data to truly understand them”. Our CEO's article for… https://t.co/P5Evqgik7r