Short facts

HQ – Tampere
CEO – Heikki Väänänen
Northzone Contact – Hans Otterling, Marta Sjögren

Northzone invested since


A global leader in instant customer and employee satisfaction reporting with their innovative feedback smileys, HappyOrNot develop innovative solutions to help their clients improve their customer service and performance, and employee satisfaction.

HappyOrNot tweets.

TWITTER 22 hours ago.
The leading airports like @DFWAirport and @HeathrowAirport are using @HappyOrNot digitized feedback to optimize pas…
TWITTER 5 Dec 2018
Proud partners with @FlaPanthers to enhance their fan experience. Our @happyornotcom marketing team members are BIG…
TWITTER 23 Nov 2018
We've analyzed 1.4 million feedbacks to show happiness levels across #BlackFriday. In previous years, the earlier y…